Members who are not able to pay their electric bill by the due date are encouraged to contact our office to discuss extended payment arrangements. Payment arrangements must be made prior to disconnection. The co-op does not offer payment arrangement options after a service has been disconnected.
Below is a list of local agencies that provide assistance with utility bills.
Bill Assistance Programs
Washington County Community Action - (740) 373-3745
Washington County Jobs & Family Services - (740) 373-5513
Washington County Caring Connection - (740) 376-9903
Washington County Salvation Army - (740) 373-4043
St. Vincent De Paul Society – (740) 376-1334
Noble County Community Action - (740) 732-2388
Noble County Department of Jobs & Family Services - (740) 732-2392
Monroe County Community Action - (740) 472-0828
Monroe County Department of Jobs & Family Services - (740) 472-1602
Morgan County Community Action - (740) 962-3827
Morgan County Department of Jobs & Family Services - (740) 962-4616
Guernsey County Community Action - (740) 432-2381
Athens County Community Action - (740) 767-4500
Athens County Department of Jobs & Family Services - (740) 797-2523
Neighbors Helping Neighbors (Athens County) - (740) 592-4477
Levelized billing helps your electric bill become more predictable. Under levelized billing, each monthly bill is the rolling average of your electric use for the most recent 12 months. For instance, this month’s bill would be the average electric use of the previous 11 months, plus this month. Your bill changes only slightly from month to month, and the 12-month rolling average guards against drastic fluctuations in your bill, even during the coldest and hottest months.
There is no catch-up month under levelized billing. The only time the account would need to be reconciled in full is when a member leaves Washington Electric Cooperative or no longer wants to participate in levelized billing.
To be eligible for levelized billing, your account must have a zero balance, and you must have been a Washington Electric Cooperative member for a minimum of 12 months.
Members may be removed from levelized billing for failing to make a payment by the due date, or at your request. Your entire account balance becomes due if removed from levelized billing for any reason.
Please contact our office for details. Eligible members wishing to enroll in levelized billing must also complete the Levelized Billing Agreement.